Alumna’s internship leads to job diversifying Google’s workforce

Brittany Hayles stands next to an Android statue outside of a building with a Google sign on it.

Working with a passion

Brittany Hayles '17 combines her interest in diversity with her degree in management to help Google recruit a workforce that reflects the diversity of their users.

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rittany Hayles ’17 considered herself fortunate to be chosen for an internship at Google during her junior year. The management major parlayed that experience into a job at the renowned tech giant, and now she’s the one recruiting college students for internships as a diversity staffing specialist at Google in Mountain View, California.

Hayles, who lives in San Francisco, was hired right after graduation, first as an associate account strategist. In that role, she helped Google advertisers optimize their marketing plans and improve their returns on investment, an area she was exposed to as a marketing solutions intern in 2016.

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She enjoyed that role and was successful at it. “But I knew it was not where I wanted my career to be, long term. I’ve always been really passionate about diversity,” she said.

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During her own internship, Hayles had made a point of networking with many Google employees. This served her well when, a few years later, she ran into a colleague she’d befriended during that internship who was now working on a Google team recruiting underrepresented talent through internships. Hayles knew that’s what she wanted to do next.

“The conversation was great timing. I met with the manager of that team, they were hiring, and I got my current job a few weeks later,” she said.

“Our team prioritizes recruiting college students from underrepresented backgrounds who identify as black, Latinx, LGBTQA, persons with disabilities and veterans,” she noted. They seek students majoring in computer science, mechanical engineering and industrial engineering and find them at campus events and through LinkedIn. And yes, she has recruited from Quinnipiac’s School of Engineering. 

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“That work ethic and determination I learned at QU has trickled into my career. I would not be prepared for the rigors of this job otherwise.”

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She explained that Google is known for encouraging employees to work autonomously.

“Yes, we work on teams and rely on them for resources, but a lot of what I do is individualistic, and we are expected to navigate ambiguity. “You have to learn to work diligently and efficiently or else you will burn out.”

Hayles appreciates what she terms Google’s dedication to employee job satisfaction –– professionally, physically and emotionally. “The company provides a free shuttle from San Francisco, a variety of foods, a gym that offers fitness classes, meditation and even cooking classes,” she said. 

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“When you go to college, you have to do an internship in order to gain experience in the real world."