Frequently Asked Questions (FAQs)

Online bills are available 24 hours a day, seven days a week. An email will be sent to the student's Quinnipiac email account when charges are applied for the upcoming semester, based on the timeframes below.

• Summer Semester - Typically the second week in May

• Fall Semester - Typically mid to late June

• Spring Semester - Typically the first week of December

Learn more about payment options

J-Term and Spring 2024

Students enrolled in the January and Spring 2024 terms can expect their invoices to become available and tuition to be due according to the following chart. Students will be emailed when invoices are available.

January 2024

Undergraduate and Graduate Spring 2024

These dates are not for School of Law or School of Medicine. See below for those details.

School of Law Spring 2024

School of Medicine Term 2 2024

* Approximate date. Students will be emailed when invoices are available.

Summer and Fall 2024

Students enrolled in the January and Spring 2024 terms can expect their invoices to become available and tuition to be due according to the following chart. Students will be emailed when invoices are available.

Summer 2024

Fall 2024

These dates are not for School of Law or School of Medicine. See below for those details.

School of Law Fall 2024

School of Medicine Term 1 2024

* Approximate date. Students will be emailed when invoices are available.

Generally, yes, the full balance must be paid by the due date for the account to remain in good standing, or satisfactory financial arrangements must be made by the due date.

Financial arrangements may include:

• Enrolling in a university-sponsored payment plan and paying any balance due, where applicable.

• Paying the balance due after estimated financial aid is applied.

Learn more about payment options

All incoming resident students pay a deposit of $1,000, which is broken down as follows:

• $200 matriculation fee (this is paid by both resident and commuter students)

• $300 residence hall security deposit, which is refunded when the student no longer resides in university-owned housing

• $500 residence room reservation deposit, $250 of which is credited to your fall bill and $250 of which is credited to you spring bill

Returning resident student housing deposits will be credited on your spring bill.

Visit the Hours of Operation page of the Dine on Campus website

Visit the What’s on the Menu page of the Dine on Campus website

Log into the Check the Wait website

Follow @qudining on Instagram or visit the events page of the dining website for the food truck schedule, as well as special events and special opportunities. 

If no dining plan selection is made, for the Fall term:

• All residents default to the Platinum Plan

• Commuter and students who live off-campus default to the Bronze plan.

For the Spring term, students default to their selected plan from the Fall term.

The dining plan is not meal-based. It is based on a declining balance system, similar to a debit card account. All items in the dining facilities are sold a la carte. Students pay for each item just as they would in a traditional restaurant. 

The dining plan can be used at all dining locations on our 3 campuses. These locations include Cafe Q, Bobcat Den, North Haven Cafe, North Haven Outtakes, York Hill Cafe, Au Bon Pain Cafe Express, Starbucks, On the Rocks and the M&T Bank Arena concessions.

We offer 24 unique food stations across our 3 campuses, serving options such as grilled food, smoothies, Starbucks and sushi.

View our dining locations

Students can complete a mobile order by using the Transact mobile ordering app.

Download the Apple mobile ordering app

Download the Android mobile ordering app

Students can access their meal plan and Q-Cash balances at the registers at campus dining facilities, online on the Q-Card Balance page on MyQ, or via the eAccounts app.

Download the Apple eAccounts app

Download the Android eAccounts app

Budget guidelines week-by-week appear on posters at the registers and on the meal plan budgets and staying on track page of this website indicating what the ideal dining balance should be each week of the semester.

Learn more about meal plan budgets and staying on track

The dining facilities accept Q-Cash and credit cards. Q-Cash acts as a debit account separate from the student's meal plan, and Q-Cash can be added to a student's account at any time by the student or a someone making a guest deposit on their behalf. In addition to each dining location on our 3 campuses, Q-Cash is accepted at numerous establishments in the surrounding area.

Learn more about meal plan budgets and staying on track

Any balance left over from the Fall semester will automatically roll over to the Spring semester. Meal points are cleared at the conclusion of the Spring semester and any leftover balance is forteited.

Learn more about meal plan budgets and staying on track

Learn more about dietary restrictions, accommodations and our allergy guide

We are committed to accommodating students with food allergies and other dietary concerns. Learn more about gluten-friendly, vegan and allergy-friendly options available on all three campuses and how to request a dietary accommodation on the dietary restrictions page of our website.

Learn more about dietary restrictions, accommodations and our allergy guide

Two students must come to an agreement on how many meal points to transfer (a minimum $50 meal points per transfer).

The student transferring the points should visit the meal points transfer site and complete the entire form. Information Technology Services will receive the request and process the transfer of meal points.

If the students agree to a financial transfer, that is done on their own without intervention from Quinnipiac University.

Please note:

• Requests for meal point transfers can be initiated on the first business day after the end of the add/drop registration period until three days prior to the last day of classes for the spring term.

  • For the 2023-24 academic year, the first day to request a meal point transfer is Tuesday, September 5, 2023 through Wednesday, May 8, 2024.

• Students whose required dining service accounts have been funded by an athletic scholarship may not sell their excess dining points. NCAA regulations forbid this.

• Students who have been granted a meal plan waiver by the Office of Student Accessibility may not receive a transfer of meal points from another student.

• RAs may not sell their excess dining points.

• Minimum transfer is $50 dining points.

Visit the student employment page of the Dine on Campus website to see job openings

Visit the Catering page of the Dine on Campus website

A student may view their exam schedule on MyQ.

Log in to view the final exam schedule

A student may view the policy and process for re-scheduling exams on MyQ.

Log in to view the makeup exam policy

Yes, so long as the Financial Aid Office has processed it before the billing date. If it does not appear, please contact the Financial Aid Office.

If you have received financial aid that includes a loan for fall and spring, only the portion pertaining to the respective semester can be deducted.

Quinnipiac University has partnered with Gallagher Student Health to offer a health insurance plan especially for students. The plan provides coverage for illnesses and injuries that occur on and off campus and includes special cost-saving features to help keep the coverage as affordable as possible. Because all full-time students must maintain major medical insurance, this plan is a hard waiver program, which means that students can opt out (waive the insurance) only if they can present evidence of other health insurance under a plan that provides benefits equal to or greater than the Quinnipiac University Student Health Insurance Plan. Hartford HealthCare Specialty Services provides healthcare on campus and a co-pay will be charged to students.

Prior to waiving healthcare insurance students are advised to call their insurance provider and ask if Hartford Healthcare Specialty Service with tax identification number (TIN 37-1911194), National Provider Identifier (NPI 1073580833, provider Marcy Carrera) is in or out of network. Students must document evidence of coverage and make an online waiver decision by the waiver deadline of August 31. 

Visit the Gallagher website for plan information and to enroll, or to submit your waiver. Use your Quinnipiac student email and password to log in.

1. Go to the Quinnipiac portal on the Gallagher website

2. Click the green Log In button.
   

3. Using the student’s Quinnipiac credentials enter username and password.
   

4. On the resulting screen click Enroll to enroll in Gallagher Health Insurance or Waive to waive out of Gallagher Health Insurance.
   

5. Complete all fields on the resulting screen and click Submit. 

6. It may take up to one week for the health insurance charge to be removed from the student account. Students who waive health insurance and have a confirmation email that states the insurance is waived can deduct the cost of health insurance from their charges when making payments.

Note:

• The recommended browser is Google Chrome. If you are not able to complete the steps above, try Google Chrome or a different browser.

• Students should use their Quinnipiac username and password. Parent proxy usernames and passwords will not work.

• We frequently have students spelling Quinnipiac and Gallagher incorrectly in the URL. Please be sure the URL you are using is www.gallagherstudent.com/quinnipiac

For transaction-specific questions, contact TransferMate via Skype, Live Chat, Email or Phone. Contact TransferMate customer service

For questions relating to your student payment center, contact onestop@qu.edu

All international payments made through TransferMate are completely free of charge. However, your bank may charge for making a local transaction; this is, unfortunately, out of our control.

Domestic transactions are subject to a $20 fee to cover costs.

By law, TransferMate is required to identify the person transferring funds to their bank account. Your identification will ensure that you and your institution are protected against money laundering attempts.

Once your payment has been received, the pending payment will be removed and the transaction added to the Payment History in your student account center. Additionally, you will receive an email confirming that your payment was successful.

Once TransferMate has received your payment into the local bank account in your country, TransferMate sends your payment the same day from our account to your institution. These payments are generally received by your institution the same day if payments are received into our local account in your country before 2 p.m. GMT.

Your payments will automatically be posted to your student account within 24-48 hours from payment completion.

When the student registers the payment it is displayed on the home page as a Pending Alternate Payment Method. Once the payment is made, and funds are confirmed by Transfermate, the student account is updated and it can be seen in the Payment and Account History.

Students may set up authorized users to view their billing information and or their student bill on their behalf. Please note that, in accordance with FERPA, this does not allow the authorized user to view the student’s academic records, course schedule, or other personal information. Authorized users may view student account activity, make payments, and set up payment plans.

Visit the proxy access page on our website for more information

Our payment provider, touchnet®, specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. Touchnet® recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

We recommend Chrome as the browser to use with touchnet®, our payment processor. However, in some instances other browsers have worked better. If you are unsuccessful with Chrome, please try another browser. If you still encounter difficulties performing tasks in touchnet®, please make sure popup blockers are turned off. Additionally, you may need to clear out your web browser's cache and cookies.

Once your agreement is posted to the touchnet® system, you will receive a confirmation notification of your payment amount by email. Payments will be processed until the total balance is paid in accordance with the terms of the payment plan agreement. The notification also serves as a reminder that a $75 nonrefundable enrollment fee per agreement will be processed from the account indicated on the agreement.

If you don't receive any requested emails from touchnet®, please check your junk/spam folder.

If a student fails to pay their outstanding balance the university will place a hold on the account. If a student has a hold on their account, the university reserves the right to:

• Prohibit students from registering for classes

• Withhold transcripts

• Restrict student access to view final grades

• Withhold diplomas

• Prohibit students from working at a university-sponsored job

• Prohibit participation in the room reservation lottery

• Charge a 1% late fee of the total balance

• Transfer the account to an outside collection agency

Students who have had a hold placed on their account that is an error should contact onestop@qu.edu and explain why they believe they should not have a hold on their account.

Students who have a late fee placed on their account and wish to appeal the fee must complete the Late Fee Appeal Request form

You can apply for a parking permit on MyParking

To receive a parking decal in time for the start of the Fall semester, parking permits should be requested at least two weeks prior to bringing a car to campus for the first time. 

Log into MyParking

Please see parking rules and regulations (PDF)

Commuters are permitted to park on specified Mount Carmel Campus lots, including North, Hilltop and Hogan lots.

After completing the steps to apply for a parking permit, there will be additional instructions for undergraduate commuters to process their parking payment online.

You can pay for a parking ticket on MyParking

You can appeal a parking ticket on MyParking

Download the parking rules and regulations (PDF)

As the start of the semester approaches, first-year and transfer undergraduate students receive QCard information and details from QStart. (Qstart is the checklist of activities for students to complete prior to the start of the term.) Information includes a deadline for uploading a picture and a pickup location usually during defined move in times. Graduate, Law, Medicine, International and Athletic students receive QCard information and details from their program staff which includes a deadline for uploading a picture and a pickup location, date, and time.

During the semester, students in need of a QCard can utilize the walk-in service at either Technology Center. See hours and locations

Students must present a valid form of picture identification at the time of pickup, such as a driver’s license or passport.

Students can access their Q-Cash and meal plan balances and see a transaction history online on the Q-Card Balance page on MyQ, or via the eAccounts app.

Download the Apple eAccounts app

Download the Android eAccounts app

Meal plan budget guidelines week-by-week appear on posters at the registers and on the meal plan budgets and staying on track page indicating what the ideal dining balance should be each week of the semester.

Learn more about meal plan budgets and staying on track

Manage funds on your Q-Card using the eAccounts Transact website

See Q-Card Terms and Conditions item #7

Read the Q-Card Terms and Conditions

Meal plans use a declining points system. Meal plan points can only be used in the Quinnipiac dining halls: Au Bon Pain Café and Bakery, Bobcat Den, Café Q (Mount Carmel), North Haven Café, North Haven Outtakes, Starbucks, Sushi Do and York Hill Café. The dining halls regularly schedule food trucks to campus and meal points can be used for this purpose. Sometimes, student organizations schedule food trucks on campus as fundraisers and meal points cannot be used.

Q-Cash is cash/debit. Q-Cash are dollars students add to the card themselves and are used like a debit card at supported local vendors, food trucks, the bookstore and even as cash for purchases at the cafés. Parents, guardians, spouses and others can also make guest deposits into Q-Cash accounts.

See Q-Card Terms and Conditions item #5

You can sign up for direct deposit via your Self-Service account. Log into Self-Service, then choose "Financial Information" and click "Bank Information (U.S.).” You can add/change/delete your banking information 24 hours a day, seven days a week. Once your banking information is entered and accepted, you will begin receiving your refunds electronically via direct deposit.

Please note that once you enter your banking information, you do not need to re-enroll each semester. Your information will be securely maintained and used to disburse refunds in subsequent semesters. If you need to modify or delete your banking information, changes can be made through your Self-Service account as noted above. For your convenience and safety, an email will be sent to your Quinnipiac email account any time a change is made to your banking information.

If you do not sign up for direct deposit, you will receive your refund via a paper check. Checks will be mailed to your preferred mailing address on file with the Registrar's Office. You can check your address at MyQ > WebAdvisor > Personal Profile. Checks will not be held in the One Stop office for pickup. If you need your refund check quickly, the fastest and most convenient way to get your refund is to enroll in direct deposit.

To enroll in direct deposit, you need to know the routing number and account number for the bank account where you want your funds to be deposited. You can find the routing number and account number at the bottom of your checks issued for the account or by contacting your bank directly.

All information entered by you is kept secure by Quinnipiac University. Various electronic and procedural safeguards are in place to protect student information.

No, foreign bank accounts may not be used for direct deposit; however, most financial institutions throughout the United States are in the direct deposit network. If you are an international student and would like your funds direct deposited, you may want to consider opening a bank account with a local bank.

Yes. Your bank information must be submitted on WebAdvisor by Sunday evening at 8 p.m. EST for funds to be released via direct deposit during the week beginning on the following Monday.

If we do not have your bank information on file when a refund is issued, a paper check will automatically be issued and mailed to your preferred mailing address the day after it is generated. Checks will not be held in the One Stop for pickup.

If your direct deposit is rejected, a paper check will be issued and mailed to your preferred mailing address. Please note that it may take up to two weeks to process the paper check if your direct deposit is rejected.

By requesting direct deposit, you are entering into an agreement with Quinnipiac University to initiate electronic transactions. The terms and conditions below are the terms and conditions of that agreement and are legally binding upon you. You should review them carefully before making your request for direct deposit or modifying banking information.

Currently enrolled undergraduate and graduate Quinnipiac students will be assigned a registration date based on the total number of credits they have completed. During this timeframe, students will be allowed to register for the upcoming term, using Self-Service

• Fall/Summer registration happens in the spring term, around March.

• Spring/J-Term registration happens in the fall term, around the end of October into November.

Learn more about the registration process

Registration for students not currently enrolled at Quinnipiac is completed on a first-come, first-served basis. Enrollment limitations are strictly enforced. Students can check for course availability on Self-Service

Students should use the Course Registration Form

Currently enrolled undergraduate and graduate QU students will be assigned a registration date based on the total number of credits they have completed.

You may view your registration date under "Plan & Schedule" on Self-Service

Registration will be open to all currently enrolled students the week following the assigned dates through the first week of classes, except for some blackout dates due to billing.

View details about when registration takes place

To add an additional term:

1. Log into Self-Service

2. Navigate to the "Plan your Degree and Schedule your courses" page within the Academics section

3. Click on the plus sign (+) that appears next to semester at the top of the page, as shown here:
    

4. Select the term you need from the drop down menu, and then click "Add Term"

Typically, science lectures also require lab registration as a co-requisite (for example, BIO 101 and BIO 101L). To successfully add these courses, you must register for them simultaneously. Do this by planning both the lecture and lab into your schedule and use the Register Now button in the upper right-hand corner of the plan and schedule screen.

If there is a hold on your account, a red box will show in the upper-right corner of Self-Service with the corresponding notification on how to resolve the hold.

An example is below:

1. Log into Self-Service

2. Click on Student Planning

3. Click on View Your Progress

4. Click on Show Program Notes

5. Your adviser's name will appear with your program

If you are trying to get added to a closed section of a course, or if you do not meet the requisites, you will need special permission, which is only granted in extenuating circumstances. Learn more about requesting permission to add a course to a student schedule

Self-Service is your tool for managing student finances. Below are instructions for the most common tasks for which students and proxies use Self-Service. If you have additional questions, do not hesitate to contact One Stop.

Review detailed instructions for using Self-Service

Access Self-Service

QU policy requires that your preferred email is set to your Quinnipiac email address. Please make sure to keep your QU email as your preferred email. Students who switch their preferred email will have it automatically switched back to their QU email each evening.  Students should check their Quinnipiac email daily. 

Review detailed instructions for using Self-Service

Access Self-Service

Students who enjoy their employer’s benefit of tuition payment should complete the Employer Tuition Benefit Promissory Note by the end of business on the second Friday after the start of classes. Please submit a copy of your employer’s letter of credit or voucher when completing the online form.

Employer tuition benefits are offered in two ways:

• Option A: The employer pays the tuition upon receipt of final grades at the end of the semester, and:

  • 1. Quinnipiac will invoice your employer at the end of the term, OR

  • 2. The student submits the invoice to the employer at the end of the term.

• Option B: The employer pays the tuition upon receipt of the invoice at the beginning of the term and payment is not contingent on the grade earned.

Deposit and Deferment Fee

In consideration for this extended payment arrangement, the student pays a $25 deferment charge and 30% of the total amount due for the semester upon registration. Failure to pay the required amount will result in a financial hold.

The remaining balance must be paid within five weeks after the last day of classes. The student is responsible to submit official grade(s) promptly to the employer in order to facilitate the invoicing and reimbursement process. Regardless of the amount of tuition reimbursement the student receives from the employer, the student is responsible for full payment.

The deferred plan also adheres to the university’s withdrawal and refund policies. In addition, if the student defaults on the note, the student is responsible to pay all costs, expenses and reasonable attorneys’ fees incurred in any action to collect the balance due.

Students who have questions or require assistance in determining what is owed for the 30% deposit and deferment fee, should email onestop@qu.edu

Students are encouraged to research outside scholarship opportunities that may include private sources such as your high school, local businesses, civic groups, national companies, church groups, charitable foundations, associations, etc.

Students who anticipate receiving a semi-annual or annual scholarship payment from a source other than the university or those mentioned above fall under the Outside Scholarship category. Students receiving these payments should also contact their respective Office of Financial Aid. 

Unless otherwise directed in the scholarship letter, the university will allocate half of the outside scholarship to the fall term and half to the spring term.

We are partnered with both the Department of Defense and Department of Veterans Affairs to provide a comprehensive set of benefits that fit with your military experience.

Undergraduate Benefits

Graduate Benefits

Law Benefits

Medicine Benefits 

The 1098-T form is used by eligible educational institutions to report information about their students to the IRS as required by the Taxpayer Relief Act of 1997. Eligible educational institutions are required to submit the student's name, address and taxpayer's identification number (TIN), enrollment and academic status. Since 2003, educational institutions also must report amounts to the IRS pertaining to qualified tuition and related expenses, as well as scholarships and/or grants, taxable or not. A 1098-T form also must be provided to each applicable student. This form is informational only. It serves to alert students that they may be eligible for federal income tax education credits. It should not be considered as tax opinion or advice. While it is a good starting point, the 1098-T, as designed and regulated by the IRS, does not contain all of the information needed to claim a tax credit. There is no IRS requirement that you must claim the tuition and fees deduction or an education credit. Claiming education tax benefits is a voluntary decision for those who may qualify.

In January of each year, Quinnipiac University mails an IRS Form 1098-T to all students who had qualified tuition and other related educational expenses paid during the previous calendar year. This form is informational only and should not be considered as tax opinion or advice. It serves to alert students that they may be eligible for federal income tax education credits. Receipt of Form 1098-T does not indicate eligibility for the tax credit. To determine the amount of qualified tuition and fees paid, and the amount of scholarships and grants received, a taxpayer should use their own financial records.

1098-T forms also are available through Self-Service by logging in using your Quinnipiac credentials. Click on Tax Information and select 1098 Information to access your 1098-T statements.

In addition to the 1098-T form, students also may access their Account Activity through Self-Service. To access Account Activity, click on Student Finance, then click on Account Activity. Account Activity is a useful tool that shows all student account activity, including billing charges and payments applied to the account, by term. Because Account Activity is not specific to tuition, it is merely suggested as an additional aid.

If you have recently graduated and can no longer log into Self-Service, please email onestop@qu.edu or call 203-582-8650 and we can mail your form if you did not receive it at your home address. 1098-T forms are mailed to the address on file in the Registrar’s office.

These credits are explained in IRS Publication 970 "Tax Benefits for Higher Education" as well as Chapter 35 of IRS Publication 17.

Unfortunately, as noted below, Quinnipiac University may not offer any tax advice to our students. Please seek the advice of a tax professional.

Yes. Section 6050S of the Internal Revenue Code, as enacted by the Taxpayer Relief Act of 1997, requires institutions to file information returns to assist taxpayers and the Internal Revenue Service in determining eligibility for education tax credits.

Qualified tuition and related expenses include tuition and fees a student must pay to be enrolled at or attend an eligible educational institution. For 1098-T purposes, tuition waivers, graduate assistantships and Quinnipiac University educational assistance are typically considered a reduction of qualified tuition and related expenses. As the taxability of these items varies on a case-by-case basis, it is therefore up to the student to adjust qualified tuition and related expenses for these items accordingly.

Qualified expenses do not include:

• Amounts paid for any course or education involving sports, games or hobbies unless the course or other education is required as part of the student's degree program or is taken to acquire or improve job skills.
• Charges and fees for room, board, insurance, transportation, parking, personal, living and other family expenses.
• The cost of books and equipment are generally not qualified expenses because eligible educational institutions usually do not require that the cost of the books or equipment be paid to the institution as a condition of the student's enrollment or attendance at the institution.

Not necessarily. The university is required to provide the "amounts paid" and "scholarship or grant" figures to help you determine the amount of qualified expenses you can claim on your IRS Form 8863. Per Internal Revenue Code Section 25A, taxpayers may claim an education tax credit only with respect to qualified tuition and related expenses paid during the calendar year. You will need to review your payment records to determine the actual qualified expenses paid. See IRS Publication 970 for information to determine your qualified expenses paid amount.

There are potentially many reasons for this discrepancy. First, the amount in Box 1 only represents amounts paid for qualified tuition and related expenses (QTRE) and does not include payments made for room and board, insurance, or parking which, though important, are not considered mandatory education expenses for tax purposes. Secondly, Form 1098-T reports amounts that the student paid in a certain year, and the pay date does not necessarily correspond to the dates that the classes were attended. For example, tuition for the Spring semester is typically billed in November so a student may have paid tuition for the Spring semester in 2021 despite the fact that classes didn’t start until 2022. The best and most accurate source of information about the amounts that you paid for qualified tuition and related expenses will be your bills.

This box shows qualified tuition and related expenses made in the calendar year that relate to payments received that were reported for any prior year after 2002.

The figure in Box 5 "Scholarships or Grants," includes scholarships, grants and some state scholarships which have been administered by Quinnipiac University. If you received other forms of outside scholarships and grants not administered by Quinnipiac University, it is your responsibility to adjust the figure accordingly.

This box shows the amount of any scholarship and grant reductions in the current calendar year for aid that was credited in a previous calendar year.

Box 8 will not be checked if you did not complete at least 6 credits during an academic period, which are either enrolled or paid during the calendar year.

Box 9 will be checked if you were enrolled in a program or programs leading to a graduate-level degree, graduate-level certificate or other recognized graduate-level educational credential.

Please contact One Stop at onestop@qu.edu

Generally, foreign students cannot claim credits. However, some foreign students may be eligible. Review IRS forms, instructions and publications for guidance.

Current students should download the 1098T from Self-Service. Students who have graduated will receive a paper copy of the 1098T mailed to the permanent address as maintained by Quinnipiac University's Registrar's Office.

No. The address shown on Form 1098-T is irrelevant for IRS income tax filing purposes. The single most important information on the form is your Social Security number.

If you have additional questions/concerns, please contact One Stop

IRS Tax information: 800-829-1040

Note: Please be advised that Quinnipiac University is prohibited from providing legal, tax or accounting advice to students and we are not responsible for any use you make of this information.