ear Quinnipiac families,
All of us at QU sincerely hope that you and your loved ones are healthy and safe. Over the past month, we have had to quickly adapt and modify university operations and adjust to the “new normal.” Our actions have been guided by two key purposes — to ensure the health and well-being of our QU community and the continuity of academic programs.
We know you have waited for answers on housing and dining credits. We have been working through the university’s plan to address the $40 million in costs associated with the coronavirus that we are facing. We appreciate your patience as we have moved to finalize the best approach to providing housing and dining credits.
Recognizing that our residence halls have been closed since March 15, students will receive credits for housing and dining based on housing type and the selected dining plan. If housing and/or dining were paid for by the university, those students will not be eligible for a credit.
Quinnipiac is providing housing credits for the full, prorated cost of housing from March 15, 2020 (the date on which university housing was closed and students were scheduled to return from spring break) through the end of the spring semester. As originally communicated on March 15, returning students will receive a credit toward next year’s costs. Following are the credit amounts eligible students will receive based on their housing type:*
- Standard room (including relocated Larson, Perlroth & Troup students): $3,115
- Standard room with kitchen: $3,320
- Off-campus house: $3,870
- Whitney Village: $3,870
- Single room with kitchen: $3,960
- Super single room: $4,365
The credit will appear under “estimated credits” on the student’s Fall 2020 invoice and can be applied toward tuition and room and board costs for next year. We are taking this action now in the hope that this credit will provide some measure of financial relief for families regarding their fall invoices, which will be posted in approximately eight weeks. For those students not registering for the Fall 2020 term, the credit can be applied to a future term, up to and including the Spring 2021 term.
For students graduating in Spring 2020, the housing credit will be applied to the student’s bursar account, and any resulting credit balance will be refunded at the end of the spring semester after final grades are posted. Refunds will be provided in the form of a direct deposit or paper check.
We will be crediting all unused spring meal points in full to returning students’ Fall 2020 meal plans, and the points will be available to use throughout the 2020-21 academic year. Students living both on and off campus can continue to use the meal points at all campus dining locations and services, including cafeterias, Starbucks, food and non-alcoholic drinks at the new On The Rocks Pub & Grill, concessions at athletic events, and for purchase of groceries and items in bulk.
Two important notes about dining credits:
- If a student’s dining credit exceeds $1,000, the dollar amount over $1,000 will automatically be credited to the student’s bursar account. The credit will appear under “estimated credits” on the student’s Fall 2020 invoice and can be applied toward tuition and room and board costs for next year. For those students not registering for the Fall 2020 term, the credit can be applied to a future term, up to and including the Spring 2021 term.
- Cash refunds or additional transfers of meal points to the student’s bursar account will not be provided for dining credits, as meal points can be used for a large variety of food, drink and bulk grocery options, as noted above.
Dining credits must be used by the end of the Spring 2021 semester.
For students graduating in Spring 2020, the value of the unused meal points will be credited to the student’s bursar account, and any resulting credit balance will be refunded at the end of the spring semester after final grades are posted. Refunds will be provided in the form of a direct deposit or paper check.
Direct Deposit and Paper Checks
Students eligible to receive a cash refund can have their refund processed through direct deposit, or via check if they are not currently enrolled in direct deposit. Direct deposit will enable a faster refund to the student. Students who have not already enrolled in direct deposit can do so by logging into their WebAdvisor account and clicking on “bank information (U.S.)” under financial information. Please note, checks will be mailed to the mailing address on the student’s account.
Hardship Needs and Donating Credits
We recognize the economic hardship many families are facing due to the deep economic impact caused by COVID-19. Here are several resources that may offer support to students and their families:
- QU Care Fund – The university established a Student Care Fund specifically for QU students and has already raised nearly $200,000 through personal donations from faculty, staff and our Board of Trustees. Students can learn more online about this emergency relief fund.
- In addition, interested families have the option to donate their housing credit toward the Care Fund. Please send an email to email@example.com before April 30, 2020, for details on how to direct housing credits to the care fund. After April 30, 2020, all housing and dining rebates will be processed as previously noted.
- COVID-19 Financial Aid Appeals – QU has a limited amount of emergency funds available through the Federal Supplemental Educational Opportunity Grant program. To be considered, impacted students need to complete an online form. Priority will be given to students for whom COVID19-related income loss is preventing registration for next year. Questions about financial aid appeals for current students may be sent to firstname.lastname@example.org
- Bobcat Food Share Program – Interested families also have the option to donate any portion of their meal plan points to the Bobcat Food Share Program, which provides food to QU students facing food insecurity. Similar to housing credits, an email should be sent to email@example.com before April 30, 2020.
We still are awaiting guidance from the U.S. Department of Education on how funds allocated in the federal stimulus package possibly may be used to address additional hardships and/or financial aid needs. It is our understanding that any use of these funds will require students to have a Free Application for Federal Student Aid (FAFSA) on file for 2019-2020, so we recommend you complete a FAFSA if you have not already done so.
Frequently Asked Questions
Detailed answers to frequently asked questions about these credits have been posted to our COVID-19 website. Questions not answered by the FAQs should be emailed to our online support center at COVID19supportcenter@qu.edu
In the midst of the many unknowns created by the coronavirus, we have appreciated the spirit of cooperation and flexibility throughout our community. We thank you in advance for your understanding and support as we continue to respond to so many different needs across our university.
Thank you, and be well.
Vice president for finance / chief financial officer