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Quinnipiac University

Information About

Information Technology Services

Two students look at a computer in the Arnold Bernhard library

Information About

Information Technology Services

Technology is a critical component at Quinnipiac. We require students to have a laptop, ensuring they have around-the-clock computing capabilities and we staff tech centers on each of our three campuses to answer questions and help troubleshoot technology-related problems.

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Tech Center Locations and Hours

Mount Carmel Campus

Arnold Bernhard Library, Room 138 (across from the reference desk)

Semester Hours:

  • Monday to Thursday — 8 a.m. to 9 p.m.

  • Friday — 8 a.m. to 5 p.m.

  • Saturday — 10 a.m. to 2 p.m.

  • Sunday — 2 p.m. to 7 p.m.

Hours During Summer & Academic Breaks:

  • Monday to Friday — 8 a.m. to 5 p.m.

  • Saturday and Sunday — Closed

North Haven Campus

Medicine, Nursing and Health Sciences building, MNH-338 (near the Edward and Barbara Netter Library)

Semester Hours:

  • Monday to Thursday — 8 a.m. to 8 p.m.

  • Friday — 8 a.m. to 5 p.m.

  • Saturday — 9 a.m. to noon

  • Sunday — Closed

Hours During Summer & Academic Breaks:

  • Monday to Friday — 8 a.m. to 5 p.m.

  • Saturday and Sunday — Closed

Please note: The tech centers are closed on all university holidays. See the full university academic calendar

Ordering a Laptop

Due to the current volatility of the market for computer components, vendors are not able to provide a set price on a recommended computer model. Below is a list of the minimum specifications to consider while shopping for a laptop.

Chromebooks or tablets (e.g. iPads) are not recommended as a student’s primary computer. For example, they are not compatible with the predominant testing software utilized by the University.

There are a few majors that require higher specifications such as Civil Engineering and Film, Television and Media Studies. See below for more information.

Processor (CPU):

  • PC - Intel Core i5/Ultra 5, AMD Ryzen 5

  • MAC - or Apple M-series (M3 or newer).

Memory (RAM):

  • 16 GB is the mandatory minimum. Do not buy 8 GB.

Storage:

  • 256GB is absolute minimum. 512 GB SSD recommended

Operating Systems:

  • Windows 11 MacOS 15+ (Sequoia)

*3 Year Warranty* The additional warranty coverage is certainly worth the cost!

Students enrolled in the BS in Graphic and Interactive Design (GID) are advised to purchase a MacBook Pro.
See more details about computer recommendations for School of Communications students (MyQ login required)

Students enrolled in the BS in Civil Engineering are advised to purchase a Lenovo laptop.
See more details about computer recommendations for BS in Civil Engineering students

Students enrolled in the School of Medicine are advised to purchase a Lenovo laptop.
See more details about computer recommendations for School of Medicine students (MyQ login required)

 

Frequently Asked Questions

Technical assistance and support for software problems are available for all student laptops, but hardware support is limited for laptops that do not have an active warranty.

Microsoft Office is available to download for free for QU students. Just go to https://m365.cloud.microsoft/apps, log into your QU account, and click the Install Apps button.

Consider what you need in a laptop and then compare that to each model's features. Here are some examples of questions to consider:

  • Does your major encourage students to use Windows or Mac laptops? If you are not sure, ask someone from your department what they recommend.

  • How often are you going to carry your laptop with you? If you want to bring it with you everywhere, you might want to purchase a lightweight laptop.

  • Do you plan to store a lot of large files, such as pictures and videos, on your computer? If so, you should either choose a laptop with a lot of storage space or consider purchasing an external drive to store large files you do not use frequently.

There are many other factors to consider when making your decision. If you need advice or have a question about a particular model, please call 203-582-HELP (4357) or submit a Technology Help Request.

It depends on what you want to use with your laptop. A few recommended accessories are:

  • USB-C adapter - If you are planning to purchase a MacBook Pro, please consider also purchasing a USB-C-to-USB-A adapter. This model of Mac contains four USB-C ports, but no USB-A ports, meaning standard USB thumb drives cannot be plugged into it.
  • External CD/DVD player - If you want to play DVDs or CDs on your laptop sometimes, you could purchase an external CD/DVD drive that you could plug into a USB port.
  • External hard drive - If you need extra storage space or want to do regular backups of your computer, purchasing an external USB drive with lots of storage space is a great idea.

Payment options vary for each laptop manufacturer:

  • Apple laptops can be purchased via credit card or via Apple gift cards. Mastercard, Visa, Discover, and American Express are accepted. Financing is also available for Apple laptops. (This option will be presented during checkout.)

  • Lenovo laptops can be purchased via credit card or via mailed cashier's check. Mastercard, Visa, and Discover are accepted.

Yes, a family can request additional PLUS Loan (parent loan) or alternative loan funds for computer-related expenses. Just include the cost of the computer when applying for your loan, and send the Office of Financial Aid proof of purchase to support the additional costs, so it can certify the appropriate amount on your loan. For entering students, federal regulations require all loan proceeds to be disbursed no earlier than 30 days after the beginning of the semester. Students will need to take this into consideration when purchasing a computer. Grant aid is not available for these purchases. Contact the Office of Financial Aid at 203-582-8750 or 800-462-1944, or by email at finaid@qu.edu.

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