The MyHousing application, which manages both housing and meal plans, will open on August 1. The MyParking application, which manages parking permits, will open in early August.
Please review the FAQs below for more information.
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Q. I am expecting an adjustment to my bill for meal plan, housing, health insurance or financial aid but it is not there and payment is due on 7/12. What should I do?
A. We understand that it may take time for adjustments to meal plans, housing, health insurance and financial aid. In the meantime, as you prepare to pay your bill, please pay for the items that you intend to select. (for example, if you are anticipating aid, please deduct it from your balance and pay that part). Then, we ask all students to review their invoice again in a couple of weeks and again after add/drop to pay any remaining balance. After add/drop, we will also review balances and will refund any payments made in excess. Thank you for your understanding and cooperation.
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Q. Can I change or update my meal plan?
A. Please know that the My Housing application which manages both housing and meal plans is closed to students until August 1. At that time, the portal will open and students can change their meal plans. In the meantime, as you prepare to pay your bill, please pay for the meal plan that you intend to select. Then, we ask all student to review their invoice again in a couple of weeks and again after add/drop to pay any remaining balance. After add/drop, we will also review balances and will refund any payments made in excess. Thank you for your understanding and cooperation.
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Q. I will be a commuter student in the fall; how do I sign up for a parking permit?
A. The parking portal isn’t open yet. It will open on August 1 and we will email students at that time. Residential first-year students may not have a car on campus.
All students are reminded to check their student account balance in Self-Service regularly.
Log into Self-Service
Outstanding balances result in financial holds and can lead to a late fee charge. A financial hold prevents students from registering for classes, adding or dropping a class, receiving final grades or transcripts and more.
Please reference the following for assistance as needed:
The Self-Service Finance Guide provides complete instructions on using Self-Service to set up a proxy, view and pay invoices and set up a payment plan.
Costs and budgets provide detailed information on tuition and fees.
The Paying for College section provides information to answer most financial aid questions.
Additional questions which are not addressed above, should be directed to One Stop at onestop@qu.edu.