Quinnipiac University
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One Stop Student Administrative Services

International Payments

Self-Service is the place for paying your tuition and fees online. Quinnipiac has teamed up with TransferMate to provide a streamlined and secure payment method through your student account that also reduces bank fees and improves your payment experience. With TransferMate, international students can pay tuition and fees in their local currency from nearly any country.

The benefits include: Accurate currency conversions; competitive exchange rates; local currency payment methods; faster payment posting to your student account; and exceptional customer service.

Complete an international payment through Self-Service

Watch this video for a quick demo

Follow the steps below for using Self-Service to make an international payment.

1

Log in to Self-Service.

  • Go to the Make Payment tab, and verify the Current Account Balance.

  • Select TransferMate in the Method drop-down menu.

  • Select the country you are paying from and click Review Rate.

  • Select your preferred payment method (bank transfer or e-wallets).

  • Enter payer details, confirm the payment information and initiate your payment.

2

Initiate a bank transfer

  • If you are paying by bank transfer, you will be emailed the banking instructions. Make your payment to the instructed bank account.

  • If you chose to pay through your preferred e-wallet, follow the instructions presented online.

  • Only send the amount indicated on your student bill.

  • Include your unique Transaction Reference number with the payment.

Note: Brazilian, Chinese, South African and Indian students will be required to send supporting documents, which can easily be uploaded.

3

Confirmation

  • Once TransferMate receives your payment, it will be sent to your institution.

  • Your payment will automatically post to your Student Account.

  • Confirmation of the posted payment will be emailed to you and Quinnipiac.

Download a step-by-step instruction sheet (PDF) to print:

English

Spanish

Chinese

Portuguese

Please note: Quinnipiac does not allow overpayments. If you transfer more funds than what is due on the student account, we may return the total of overpayment amount to the originating bank. Studens may opt to keep the credit on their student account to cover future charges. Overpayments will not be refunded.

International Payments FAQs

For transaction-specific questions, contact TransferMate via Skype, Live Chat, Email or Phone. Contact TransferMate customer service

For questions relating to your student payment center, contact onestop@qu.edu

All international payments made through TransferMate are completely free of charge. However, your bank may charge for making a local transaction; this is, unfortunately , out of our control.

Domestic transactions are subject to a $20 fee to cover costs.

By law, TransferMate is required to identify the person transferring funds to their bank account. Your identification will ensure that you and your institution are protected against money laundering attempts.

Once your payment has been received, the pending payment will be removed and the transaction added to the Payment History in your student account center. Additionally, you will receive an email confirming that your payment was successful.

Once TransferMate has received your payment into the local bank account in your country, TransferMate sends your payment the same day from our account to your institution. These payments are generally received by your institution the same day if payments are received into our local account in your country before 2 p.m. GMT.

Your payments will automatically be posted to your student account within 24-48 hours from payment completion.

When the student registers the payment it is displayed on the home page as a Pending Alternate Payment Method. Once the payment is made, and funds are confirmed by Transfermate, the student account is updated and it can be seen in the Payment and Account History.

Students may set up authorized users to view their billing information and or their student bill on their behalf. Please note that, in accordance with FERPA, this does not allow the authorized user to view the student’s academic records, course schedule, or other personal information. Authorized users may view student account activity, make payments, and set up payment plans.

Visit the proxy access page on our website for more information