Quinnipiac University

Frequently Asked Questions (FAQs)

Bill Scheduling FAQs

Online bills are available 24 hours a day, seven days a week. An email will be sent to the student's Quinnipiac email account when charges are applied for the upcoming semester, based on the timeframes below.

  • Summer Semester - Typically the second week in May

  • Fall Semester - Typically mid to late June

  • Spring Semester - Typically the first week of December

Learn more about payment options

Your registration statement includes all applicable due dates.

Generally, yes, the full balance must be paid by the due date for the account to remain in good standing. If the balance is not paid in full, satisfactory financial arrangements must be made by the due date. These may include:

  • Enrolling in a university-sponsored payment plan and remitting any balance due, where applicable.
  • Remitting the balance after estimated financial aid is applied.

Health Insurance FAQs

Quinnipiac University has partnered with Gallagher Student Health to offer a health insurance plan especially for students. The plan provides coverage for illnesses and injuries that occur on and off campus and includes special cost-saving features to help keep the coverage as affordable as possible. Because all full-time students must maintain major medical insurance, this plan is a hard waiver program, which means that students can opt out (waive the insurance) only if they can present evidence of other health insurance under a plan that provides benefits equal to or greater than the Quinnipiac University Student Health Insurance Plan. Students must document evidence of coverage and make an online waiver decision by the waiver deadline of June 12. For additional information regarding the plan, please visit gallagherstudent.com

Student Deposits FAQs

All incoming resident students pay a deposit of $1,000, which is broken down as follows:

  • $200 matriculation fee (this is paid by both resident and commuter students)

  • $300 residence hall security deposit, which is refunded when the student no longer resides in university-owned housing

  • $500 residence room reservation deposit, $250 of which is credited to your fall bill and $250 of which is credited to you spring bill

Returning resident student housing deposits will be credited on your spring bill.

Financial Aid FAQs

Yes, so long as the Financial Aid Office has processed it before the billing date. If it does not appear, please contact the Financial Aid Office.

If you have received financial aid that includes a loan for fall and spring, only the portion pertaining to the respective semester can be deducted.

Online Payments FAQs

Touchnet, our payment provider, specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. Touchnet recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

Once your agreement is posted to the Touchnet system, you will receive a confirmation notification of your payment amount by email. Payments will be processed until the total balance is paid in accordance with the terms of the payment plan agreement. The notification also serves as a reminder that a $75 nonrefundable enrollment fee per agreement will be processed from the account indicated on the agreement.

International Payments FAQs

  1. Visit the Transfermate payment page

  2. Choose the country you are paying from and your preferred payment method

  3. Complete payer details and set up an account

  4. Make your payment with the provided instructions

  5. Track your payment throughout the process

TransferMate lets you make international payments to Quinnipiac University in your own currency while receiving competitive foreign exchange rates. If you're an international student or parent you can use this secure, payment method during your online checkout process.

  • Faster payment posting to your student account

  • Local currency payment methods

  • Great exchange rates

  • 24-hour customer service from TransferMate

  • 24-hour online tracking of payments

  • Rates are held for 48 hours so you have complete visibility of the amount you will pay

  • Ability to track your transaction throughout the payment process

  • No need to worry about exchange rate fluctuations

  • Peace of mind that your payment will be received in full and on time

There are no fees for international payments. Domestic transfers (US to US) will incur a $20 fee. We encourage domestic students to make payments using our ACH or Credit Card payments through Self-Service.

Your payments are posted automatically within 24 hours from payment completion.

Yes, providing your family member provides TransferMate with the relevant Anti-Money Laundering Identification (student photo identification and school's invoice or offer letter). This must be sent to edupayments@transfermate.com, then TransferMate will allow family members to make payments on your behalf to your institution. For more assistance on this topic please contact edu@transfermate.com or visit the Live Chat Box on TransferMate's website.

QCard FAQs

New students may pick up their QCard at the following locations:
  • Undergraduate residential students: Move-in check-in on the York Hill Campus, on the student's designated move in day

  • Undergraduate commuters: Commuter students may pick up their QCard at the check in station on the York Hill Campus, Wednesday-Saturday, August 25-28, 9 a.m. to 4 p.m.

  • Athletes:

    • If arriving to campus early — Mount Carmel Tech Center (in the Arnold Bernhard Library)

    • If arriving to campus for residential housing — Athletes may pick up their QCard at the check in station on the York Hill Campus, Wednesday-Saturday, August 25-28, 9 a.m. to 4 p.m.

  • Graduate students: At orientation

  • School of Nursing commuters: At orientation

  • International students: 

    • If arriving to campus early — Department for Cultural and Global Engagement (DCGE) Office, Center for Communications and Engineering, CCE 190

    • August 23 – Residential Life office, 9 a.m. to 4 p.m. (DCGE office after 4 p.m.)

    • August 24 - York Hill Campus check in, 9 a.m. to 4 p.m. (DCGE office after 4 p.m.)

    • August 25 - International Orientation in CCE 101, 9 a.m. to 6:30 p.m.

    • August 26-28 – York Hill Campus check in, 9 a.m. to 4 p.m.

  • Law and Medicine: QCards have already been distributed

View Maps and Directions

 

You will need a valid photo ID (driver’s license, passport, etc.).

Please visit the Mount Carmel Tech Center (in the Arnold Bernhard Library).

Please see the QCard Terms & Conditions section 7. In summary, the loss must be reported immediately to the Mount Carmel Tech Center or to the manager at the Q-Café or Bobcat Den. New cards will incur a fee and can be obtained at the Mount Carmel Tech Center.
See hours and location

Meal points (a.k.a. dining dollars) are like using a debit card where points (dollars) are deducted when dining purchases are made in the Quinnipiac dining halls and Quinnipiac-sponsored food trucks. Fall meal points roll over to spring, but spring points do not roll over. At the end of the spring term, Chartwells usually offers bulk items (case of water, snacks, etc.) for sale.

QCash is separate from meal points. Students and their proxy can put money on a QCard as QCash, and students can use that as money at the bookstore, dining halls and certain local establishments.

Add QCash

(If you do not have an account, choose the “Make a guest deposit” option.)

Dining FAQs

If no dining plan selection is made, the student will default to the Gold Plan. Commuters and students who live off campus default to the Bronze Plan. 

You may change your dining plan for the fall semester on the MyHousing page until September 3.  To view or change a meal plan, please log into MyHousing, select “Dining” and then select “Change Plan.” Students living on the Mount Carmel and York Hill campuses are required to have a Silver, Gold or Platinum dining plan.

Students living in Whitney Village and Quinnipiac-owned off-campus housing may also upgrade from the required Bronze dining plan through MyHousing.

Access MyHousing

The Bronze Plan is required for all non-resident students and commuters. The plan applies to full-time undergraduate commuter students, students living in Whitney Village and Quinnipiac-owned off-campus housing, as well as full-time graduate students, full-time law students and first- and second-year medical students. Part-time law students will default to a Bronze Plan of $100 per semester (*prorated to $90 for Fall 2020). The non-resident dining plan excludes students who are veterans, enrolled in QU online, away for study abroad, student teaching or clinical affiliation. Students who receive the required Bronze Plan have the ability to upgrade their plan for the fall semester through August 31, 2020.

Students living in Whitney Village and Quinnipiac-owned off-campus housing may upgrade from the required Bronze dining plan through MyHousing.

Students who are not living in Whitney Village or Quinnipiac-owned off-campus housing may upgrade to the non-resident dining plan by completing the form below. Please allow up to 2 business days for meal plan changes to occur.

The dining plan is not meal-based. It is based on a declining balance system, similar to a debit card account. All items in the dining facilities are sold a la carte. Students pay for each item just as they would in a traditional restaurant. 

The dining plan can be used at all dining locations on our 3 campuses. These locations include Cafe Q, Bobcat Den, North Haven Cafe, North Haven Outtakes, York Hill Cafe, Au Bon Pain Cafe Express, Starbucks and People’s United Center concessions.

We offer 31 unique food stations across our 3 campuses, serving options such as grilled food, smoothies, Starbucks and sushi.

View our dining locations

Students can get their balances at the registers at campus dining facilities, or access their balances online at QCard Balance on MyQ. There are also posters at the registers indicating what the ideal dining balance should be each week of the semester to help students make their meal plans last the entire semester.

The dining facilities accept QCash, credit cards or cash. QCash acts as a debit account separate from your student's meal plan, and you may add QCash to your student's account at any time. In addition to each dining location on our 3 campuses, QCash is accepted at more than 30 establishments in the surrounding area.

Any balance left over from the Fall semester will automatically roll over to the Spring semester. Any balance left over after the Spring semester will be forfeited. The dining plan is cleared at the conclusion of the Spring semester.

Yes. There are vegetarian and vegan options available at all dining facilities across our 3 campuses.

Cafe Q on the Mount Carmel Campus has a station called G8 dedicated to food prepared without the 8 most common allergens. There are also dishes made without gluten available throughout our dining facilities.

If you would like us to make further accommodations, please email access@qu.edu or call 203-582-7600.

Yes, students living on the Mount Carmel and York Hill campuses are required to have a Silver, Gold or Platinum dining plan. Students living in Whitney Village and Quinnipiac-owned off-campus housing may upgrade from the required Bronze dining plan through MyHousing. Students are required to purchase a meal plan for each new semester.