Frequently Asked Questions (FAQs)

Online bills are available 24 hours a day, seven days a week. An email will be sent to the student's Quinnipiac email account when charges are applied for the upcoming semester, based on the timeframes below.

• Summer Semester - Typically the second week in May

• Fall Semester - Typically mid to late June

• Spring Semester - Typically the first week of December

Learn more about payment options

Your registration statement includes all applicable due dates.*

January Term 2022

Spring 2022

School of Law Spring 2022

School of Medicine Term 2 2022

Due to the holiday break (December 18 - January 1), payments via check received though the postal service after December 15, 2021, may experience a delay in processing and will not be considered late until January 4, 2021.

Generally, yes, the full balance must be paid by the due date for the account to remain in good standing. If the balance is not paid in full, satisfactory financial arrangements must be made by the due date. These may include:

• Enrolling in a university-sponsored payment plan and remitting any balance due, where applicable.
• Remitting the balance after estimated financial aid is applied.

All incoming resident students pay a deposit of $1,000, which is broken down as follows:

• $200 matriculation fee (this is paid by both resident and commuter students)

• $300 residence hall security deposit, which is refunded when the student no longer resides in university-owned housing

• $500 residence room reservation deposit, $250 of which is credited to your fall bill and $250 of which is credited to you spring bill

Returning resident student housing deposits will be credited on your spring bill.

If no dining plan selection is made, the student will default to the Gold Plan. Commuters and students who live off campus default to the Bronze Plan. 

The dining plan is not meal-based. It is based on a declining balance system, similar to a debit card account. All items in the dining facilities are sold a la carte. Students pay for each item just as they would in a traditional restaurant. 

The dining plan can be used at all dining locations on our 3 campuses. These locations include Cafe Q, Bobcat Den, North Haven Cafe, North Haven Outtakes, York Hill Cafe, Au Bon Pain Cafe Express, Starbucks and People’s United Center concessions.

We offer 31 unique food stations across our 3 campuses, serving options such as grilled food, smoothies, Starbucks and sushi.

View our dining locations

Students can get their balances at the registers at campus dining facilities, or access their balances online at QCard Balance on MyQ. There are also posters at the registers indicating what the ideal dining balance should be each week of the semester to help students make their meal plans last the entire semester.

The dining facilities accept QCash, credit cards or cash. QCash acts as a debit account separate from your student's meal plan, and you may add QCash to your student's account at any time. In addition to each dining location on our 3 campuses, QCash is accepted at more than 30 establishments in the surrounding area.

Any balance left over from the Fall semester will automatically roll over to the Spring semester. Any balance left over after the Spring semester will be forfeited. The dining plan is cleared at the conclusion of the Spring semester.

Yes. There are vegetarian and vegan options available at all dining facilities across our 3 campuses.

Cafe Q on the Mount Carmel Campus has a station called G8 dedicated to food prepared without the 8 most common allergens. There are also dishes made without gluten available throughout our dining facilities.

If you would like us to make further accommodations, please email access@qu.edu or call 203-582-7600.

Yes, students living on the Mount Carmel and York Hill campuses are required to have a Silver, Gold or Platinum dining plan. Students living in Whitney Village and Quinnipiac-owned off-campus housing may upgrade from the required Bronze dining plan through MyHousing. Students are required to purchase a meal plan for each new semester.

Two students must come to an agreement on how many meal points to transfer (a minimum $50 meal points per transfer).

The student transferring the points should visit the meal points transfer site and complete the entire form. Information Technology Services will receive the request and process the transfer of meal points.

• If the students agree to a financial transfer, that is done on their own without intervention from Quinnipiac University.

• The last day to transfer meal points is May 9, 2022.

• Students whose required dining service accounts have been funded by an athletic scholarship may not sell their excess dining points. NCAA regulations forbid this.

• Students who have been granted a meal plan waiver by the Office of Student Accessibility may not receive a transfer of meal points from another student.

• RAs may not sell their excess dining points.

• Minimum transfer is $50 dining points.

A student may view their exam schedule on MyQ.

Log in to view the final exam schedule

A student may view the policy and process for re-scheduling exams on MyQ.

Log in to view the makeup exam policy

Yes, so long as the Financial Aid Office has processed it before the billing date. If it does not appear, please contact the Financial Aid Office.

If you have received financial aid that includes a loan for fall and spring, only the portion pertaining to the respective semester can be deducted.

Quinnipiac University has partnered with Gallagher Student Health to offer a health insurance plan especially for students. The plan provides coverage for illnesses and injuries that occur on and off campus and includes special cost-saving features to help keep the coverage as affordable as possible. Because all full-time students must maintain major medical insurance, this plan is a hard waiver program, which means that students can opt out (waive the insurance) only if they can present evidence of other health insurance under a plan that provides benefits equal to or greater than the Quinnipiac University Student Health Insurance Plan. Students must document evidence of coverage and make an online waiver decision by the waiver deadline of June 12. For additional information regarding the plan, please visit gallagherstudent.com

1. Visit the Transfermate payment page

2. Choose the country you are paying from and your preferred payment method

3. Complete payer details and set up an account

4. Make your payment with the provided instructions

5. Track your payment throughout the process

TransferMate lets you make international payments to Quinnipiac University in your own currency while receiving competitive foreign exchange rates. If you're an international student or parent you can use this secure, payment method during your online checkout process.

• Faster payment posting to your student account

• Local currency payment methods

• Great exchange rates

• 24-hour customer service from TransferMate

• 24-hour online tracking of payments

• Rates are held for 48 hours so you have complete visibility of the amount you will pay

• Ability to track your transaction throughout the payment process

• No need to worry about exchange rate fluctuations

• Peace of mind that your payment will be received in full and on time

There are no fees for international payments. Domestic transfers (US to US) will incur a $20 fee. We encourage domestic students to make payments using our ACH or Credit Card payments through Self-Service.

Your payments are posted automatically within 24 hours from payment completion.

Yes, providing your family member provides TransferMate with the relevant Anti-Money Laundering Identification (student photo identification and school's invoice or offer letter). This must be sent to edupayments@transfermate.com, then TransferMate will allow family members to make payments on your behalf to your institution. For more assistance on this topic please contact edu@transfermate.com or visit the Live Chat Box on TransferMate's website.

Touchnet, our payment provider, specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. Touchnet recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

We recommend Chrome as the browser to use with touchnet®, our payment processor. However, in some instances other browsers have worked better. If you are unsuccessful with Chrome, please try another browser. If you still encounter difficulties performing tasks in touchnet®, please make sure popup blockers are turned off. Additionally, you may need to clear out your web browser's cache and cookies.

Once your agreement is posted to the Touchnet system, you will receive a confirmation notification of your payment amount by email. Payments will be processed until the total balance is paid in accordance with the terms of the payment plan agreement. The notification also serves as a reminder that a $75 nonrefundable enrollment fee per agreement will be processed from the account indicated on the agreement.

If you don't receive any requested emails from touchnet®, please check your junk/spam folder.

The commuter permit that used in the past will now be transitioned into two permits — an undergraduate commuter permit and a graduate commuter permit without a fee.

A new decal in a new color will be printed and mailed to the address on record in the My Parking application. Graduate students must install the new decal promptly upon receipt and remove and destroy the old blue decal. Public Safety will be looking for the new decal beginning the first day of the Spring 2022 term, which beings January 24, 2022. Beginning on January 25, 2022 any commuters without the new decal may not be able to enter campus or will be ticketed.

Review the process on the parking page

New students may pick up their QCard at the following locations:

• Undergraduate residential students: Move-in check-in on the York Hill Campus, on the student's designated move in day

• Undergraduate commuters: Commuter students may pick up their QCard at the check in station on the York Hill Campus, Wednesday-Saturday, August 25-28, 9 a.m. to 4 p.m.

• Athletes:

  • If arriving to campus early — Mount Carmel Tech Center (in the Arnold Bernhard Library)

  • If arriving to campus for residential housing — Athletes may pick up their QCard at the check in station on the York Hill Campus, Wednesday-Saturday, August 25-28, 9 a.m. to 4 p.m.

• Graduate students: At orientation

• School of Nursing commuters: At orientation

• International students: 

  • If arriving to campus early — Department for Cultural and Global Engagement (DCGE) Office, Center for Communications and Engineering, CCE 190

  • August 23 – Residential Life office, 9 a.m. to 4 p.m. (DCGE office after 4 p.m.)

  • August 24 - York Hill Campus check in, 9 a.m. to 4 p.m. (DCGE office after 4 p.m.)

  • August 25 - International Orientation in CCE 101, 9 a.m. to 6:30 p.m.

  • August 26-28 – York Hill Campus check in, 9 a.m. to 4 p.m.

• Law and Medicine: QCards have already been distributed

View Maps and Directions

You will need a valid photo ID (driver’s license, passport, etc.).

Please visit the Mount Carmel Tech Center (in the Arnold Bernhard Library).

Please see the QCard Terms & Conditions section 7. In summary, the loss must be reported immediately to the Mount Carmel Tech Center or to the manager at the Q-Café or Bobcat Den. New cards will incur a fee and can be obtained at the Mount Carmel Tech Center.
See hours and location

Read the QCard Terms and Conditions

Meal points (a.k.a. dining dollars) are like using a debit card where points (dollars) are deducted when dining purchases are made in the Quinnipiac dining halls and Quinnipiac-sponsored food trucks. Fall meal points roll over to spring, but spring points do not roll over. At the end of the spring term, Chartwells usually offers bulk items (case of water, snacks, etc.) for sale.

QCash is separate from meal points. Students and their proxy can put money on a QCard as QCash, and students can use that as money at the bookstore, dining halls and certain local establishments.

Add QCash

(If you do not have an account, choose the “Make a guest deposit” option.)

If you are currerently enrolled in Fall 2021 course(s):

Please review the January Term 2022 and Spring 2022 registration instructions for enrolled students

If you are NOT currently enrolled in Fall 2021 course(s):

Please review the January Term 2022 and Spring 2022 registration instructions for students not enrolled in Fall 2021 courses

To add an additional term:

1. Visit the "Plan your Degree and Schedule your courses" page within the Academics section of Self-Service

2. Click on the plus sign (+) that appears next to Fall 2021 Semester at the top of the page, as shown here:
    

3. Select the term you need from the drop down menu, and then click "Add Term"

To register for a BIO or a CHE course (or other courses with co-requisites), register for the co-requisites at the same time. Both lecture and lab should be planned and registered for together.

An example is BIO 101 and BIO 101L.

To see the date you may begin registering for courses:

1. Visit the "Plan & Schedule" page within the Academics section of Self-Service

2. Ensure the term you are registering for is selected. Your registration date will appear under the term for which you are registering. An example is shown here:
    

Once your registration date has passed, the date for the next open registration cycle appears in the same location.

If there is a hold on your account, a red box will show in the upper-right corner of Self-Service with the corresponding notification on how to resolve the hold.

An example is below:

1. Visit the Academics section of Self-Service

2. Click on Plan & Schedule and then click Advising

3. Your adviser's name will appear with your program.

Special Permission

Getting added to a closed course, or into a course for which the student has not met the requisites is by special permission and only granted in extenuating circumstances. Admission is not guaranteed. To request permission students should contact by email the following offices.

Undergraduate Students Taking Graduate Courses

Any undergraduate student wishing to register for a graduate class must receive permission from the graduate program director.

Graduate Students

Any graduate student needing special permission should contact the appropriate program director.

Approval-Required Courses

Completed forms signed by the appropriate dean or program director must be submitted with the registration form for the following courses:

• Independent study

• Thesis

• Tutorial

• Residency

• Internship

• Comprehensive exam

Students who enjoy their employer’s benefit of tuition payment should complete the Employer Tuition Benefit Promissory Note by the end of business on the second Friday after the start of classes. Please submit a copy of your employer’s letter of credit or voucher when completing the online form.

Employer tution benefits are offered in two ways:

• Option A: The employer pays the tuition upon receipt of final grades at the end of the semester, and:

  • 1. Quinnipiac will invoice your employer at the end of the term, OR

  • 2. The student submits the invoice to the employer at the end of the term.

• Option B: The employer pays the tuition upon receipt of the invoice at the beginning of the term and payment is not contingent on the grade earned.

Deposit and Deferment Fee

In consideration for this extended payment arrangement, the student pays a $25 deferment charge and 30% of the total amount due for the semester upon registration. Failure to pay the required amount will result in a financial hold.

The remaining balance must be paid within five weeks after the last day of classes. The student is responsible to submit official grade(s) promptly to the employer in order to facilitate the invoicing and reimbursement process. Regardless of the amount of tuition reimbursement the student receives from the employer, the student is responsible for full payment.

The deferred plan also adheres to the university’s withdrawal and refund policies. In addition, if the student defaults on the note, the student is responsible to pay all costs, expenses and reasonable attorneys’ fees incurred in any action to collect the balance due.

Students who have questions or require assistance in determining what is owed for the 30% deposit and deferment fee, should email onestop@qu.edu

Students are encouraged to research outside scholarship opportunities that may include private sources such as your high school, local businesses, civic groups, national companies, church groups, charitable foundations, associations, etc. After your receive notification from the private source of your scholarship, you should inform Quinnipiac by completing the Outside Scholarship Notification Form and attaching a scanned copy of the letter. Then advise the private source to send a check made out to Quinnipiac University with the your name and QU ID number in the memo field. The check should be mailed to:

Quinnipiac University
One Stop, AB-BRS
275 Mount Carmel Avenue
Hamden, Connecticut 06518

Unless otherwise directed in the scholarship letter, the university will allocate half of the outside scholarship to the fall term and half to the spring term.

We are partnered with both the Department of Defense and Department of Veterans Affairs to provide a comprehensive set of benefits that fit with your military experience.

Undergraduate Benefits

Graduate Benefits

Law Benefits

Medicine Benefits